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FACE MASK POLICY

JUNE 2022

From Monday 20th June 2022, patients and practice staff are no longer routinely required to wear masks or face coverings. Please see full policy below

Face mask policy

Whitewater Loddon PCN - Extended

Access Questionnaire

 From 1st October 2022, the three GP Practices of the Whitewater Loddon PCN (Whitewater Health, Clift Surgery and Chineham Medical Practice) will be offering services for longer. 

 All GP Practices will be open from 08:00 - 18:30, Monday to Friday. Primary Medical Care services will also be available for you to access at either your registered Practice or another local Practice or health site, between 18:30-20:00, Monday-Friday and on Saturdays between 09:00-17:00.

We want to know more about what you would like to happen, so we can get services right for you. Please use the QR code below to access the survey

 QR code

CERVICAL CANCER AWARENESS WEEK

20th- 26th JUNE 2022

With cervical cancer awareness week coming up, we wanted to leave you with some cervical cancer facts and to remind you please book your smear test when invited

Cervical Cancer

 

Carers Information Jan 21

 

Cancer concerns

During the first lockdown we know patients delayed seeking help for worrying, possibly cancer-type, symptoms. If you develop any worrying new symptoms, we urge you to make contact with us for further assessment.  Like you, we do not want to see an increase in cancer-related deaths due to this pandemic so will be continuing to offer our screening services such as cervical smears, so please do attend these appointments.


Thank you

We know you will appreciate that things are moving very quickly and this information may change at short notice.  However, we wanted to share with you some of the things that are being put in place.  We also want to assure you that we are here for you, despite the massive pressures facing the NHS.  We are very grateful for your understanding and patience during this difficult time.

How to access our services

E-Consultations

Please click on the image below to use the e-consult system

This is directly linked to the GP practice clinical system and therefore gives improved access to patients (response time is by the end of the next working day *weekends excluded)

NHS APP

Please click on the image below to sign up to the NHS App.

This is directly linked to the GP practice clinical system and therefore gives improved access to patients. 


      

Whitewater Health is a practice which operates under 4 GP Partners and 6 salaried GPs working from two purpose built surgeries in Hook and Hartley Wintney, Hampshire. The partners and staff at this long-established local practice are committed to providing the highest level of patient care.

Having steadily grown since 1920, we are now serving a community of nearly 18,000 patients and we have recently become part of the Whitewater Loddon Primary Care Network with local practices in Chineham and Bramley.

Whitewater Health will send patients text messages directly relating to their care; which is inclusive but not limited to  information about appointments, results, and matters relating to medical conditions, such as links for remote care plans or annual reviews and links to NHS self help tools.  We will be continuing to ask patients to provide us with the most current mobile phone number they use.

Whitewater Health works within the NHS national standards for prescriptions, the impact of this, is that prescriptions will be authorised by each patients GP or clinical pharmacist, or prescribing nurse.  These will be sent to the pharmacy of the patients choice.  The aim is to reduce and remove the requirements for  prescriptions in paper form, though a patient can request a "note" of the prescriptions they are to receive.

 

Care Navigation

To meet patients needs we direct patients to the most appropriate health care professional within the most appropriate time.  The patient services coordinators will ask patients details about the nature of the call, to ensure that the take down all appropriate information for signposting the patient to the right appointment, this is in keeping with the NHS person centred approach.

Click here for more information


Hook runners

Whitewater Health are pleased to sponsor  'Hook Runners' - the Village Running Club for all - please visit their website for more information 

 http://www.hookrunners.com

 

(Site updated 24/06/2022)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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