MSK (Muscle and joint pain treatment)
Please be aware the quickest and easiest way to refer to this service is through their self-referral route. Simply complete the self-referral assessment and they will do the rest.
MSK Circle Group now accept self-referral for all of their MSK serivces.
The Health Hub
Basingstoke's Covid Health Hub is located at:
The Health Hub
Information about the programme can be found here
Menopause- The Health Hub are now offering free advice session for women going through symptoms of menopause. Please see the enclosed leaflet for more information including appointment dates and times.
Strep A Communications
On top of our usual high demand for appointments at this time of year, we are seeing a growing number of phone calls, mainly related to concerns around strep A infection/scarlet fever, following reports that there has been an increase of cases. While most children will only have a mild illness, some may become seriously unwell, so if you are concerned about your child, please seek medical help.
We are doing our best to ensure patients who need to be seen on the same day can be. We may not have capacity to see everyone and understand that delays getting through can be frustrating. We are working with our neighbouring practices who have instigated the same policies in their practices. 111 and the local out-of-hours GP service is under significant strain also.
We unfortunately need to temporarily delay routine appointments to ensure urgent cases can be seen quickly. This will be done according to clinical need, and we will do what we can to reduce disruption to patients. If you are unable to attend an appointment or need to rearrange, please let us know as soon as possible, so that we can offer it to others.
Please be patient with us and if your reason for contacting us isn’t urgent please consider getting back in touch on another day. Due to these pressures please only use E-consultations online for administrative purposes such as medication reviews or fitness to work certificates etc. It may take us longer than usual to answer e-consultations. We must keep our telephone system clear for clinically urgent matters at this time.
Parents or guardians of children can also download the Healthier Together App for free onto their smartphone or through the website for instant advice on many common conditions: www.what0-18.nhs.uk/
Your local pharmacy can help with some minor ailments such as the common cold, upset stomach, or aches and pains. However, if you are getting worse or things change you can visit NHS 111 online, find your nearest Urgent Treatment Centre, or in an emergency, dial 999 or visit the emergency department.
Thank you for your understanding.
My Planned Care- North Hampshire Hospital
If you are awaiting a hospital appointment, operation or treatment, you can now access the NHS My Planned Care Patient Digital Platform.
My Planned Care gives you advice and support while you wait and helps you to prepare for your hospital consultation, treatment, or surgery. This includes giving you information about waiting times and other supporting and local services while you wait.
This site, run by NHS England, is updated weekly and can be viewed by anyone, which means you, your family or carer as well as your NHS team can all see the latest information.
If you are looking for an update, please check the My Planned Care website before contacting your GP.
Please note, the waiting times shown on My Planned Care may vary at any given time. If you have any questions, please get in touch via the details provided on your appointment letter.
We have very limited stocks left of the seasonal flu vaccination. If you are eligible for a flu jab we ask that you telephone the practice to arrange an appointment as soon as possible to keep yourself protected against flu this winter season.
Please click here for more information regarding the Flu Vaccine.