As part of the NHS Digital response to the Covid 19 Pandemic, arrangements have been made for GP Practices in England to access the GP Connect functionality. Confidential patient information can be processed for the purposes as set out in Regulation 3(1) of the Control of Patient Information (COPI) to support the Secretary of State’s response to Covid 19 (Covid 19 purpose). This notice will remain in place until 30th April 2023. Information can be shared under the regulations by GPs, NHS Digital and NHS England.
Listening and learning from our patients and their experiences is something we value at Whitewater Health, and the use of data often helps us in planning ways we can improve and develop our services. On 24 November 2022, NHS Digital published practice level data showing the number of appointments being given at practices across England, as well as by region and nationally.
While this information does show the high number of appointments we are offering, it does not include other requests and work undertaken by Whitewater Health, such as referrals and reviewing test results, prescriptions, emergency queries, home visits, review of hospital letters and staff mandatory training, which are important elements of how we care for our patients.
We are working hard with colleagues across Hampshire and the Isle of Wight to improve access to health services, as well as support our patients in the best way for their needs. If you have any concerns or ideas you would like to share with us, we will always encourage you to do so. You can either email us via firstname.lastname@example.org, drop into either our Hook or Hartley Wintney Practice, or call us on 01256 762125.
Our practice is constantly going through changes and we like to keep you updated. Please click here for our most recent updates on current changes within the practice, including appointments and telephone system.